Shipping Policy

We ship from our central warehouse within Europe. Below you’ll find processing times, costs, and delivery estimates.

⏱️ Processing time

Orders are processed within 1 business day (Monday–Friday, excluding public holidays). You will receive a tracking number as soon as your order is shipped.

🇪🇺 Shipping within the European Union

Standard: €9.95 – delivery in 2–5 business days. Free on orders over €100.
Express: available at checkout (delivery in 1–2 business days).

🌍 International shipping (non‑EU)

Rates are calculated at checkout based on weight and destination. Estimated delivery: 7–14 business days. Please note: customs clearance may cause additional delays.

🛃 Customs and import fees

For orders outside the EU, any customs duties, taxes, or handling fees are the buyer’s responsibility. We recommend checking with your local customs office before ordering.

🔍 Lost or damaged packages

If your order is lost or arrives damaged, contact us within 7 days of the expected delivery date. We will start a claim with the carrier and offer a replacement or refund.